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Arrive in comfort & style

Isla Mujeres Palace, Carretera Garrafon Vista Alegre K.M. 4.5 Sm 8 Mza. 62 Isla Mujeres, Quintana Roo. Mexico.

Directions to Isla Mujeres Palace Resort from the Cancun Airport

Isla Mujeres is an island off the coast of Cancun. Expect the total travel time from Cancun International Airport to Isla Mujeres Palace to be about an hour and a half. We recommend booking a flight with arrival times from 8 a.m. – 8 p.m. as this is the ideal time to commute to the island. For our catamaran service we recommend checking the schedules before you buy your flight ticket.

To organize transportation (airport - hotel) please contact your agency if it is included with them. To arrange your transportation through Palace Resorts, please let us know in advance via email transfercancun@palaceresorts.com, where we can provide you with our rates.

Terms & Conditions

*Restricted to specified schedules and subject to weather conditions – see below.

Guests can book their seats in a complimentary sea ride to Isla Mujeres Palace for up to 6 guests, including luggage.

Subject to weather conditions and within the specified schedules, complimentary sea transportation from Marina Hacienda del Mar is provided for guests who book a stay at Isla Mujeres Palace.

Schedule:

Departures from Cancún (Marina Hacienda del Mar): 8:00 a.m. - 9:30 a.m. - 11:00 a.m. - 12:30 p.m. - 3:00 p.m. - 4:30 p.m.

Departures from Pier (Isla Mujeres Palace): 8:45 a.m. - 10:15 a.m. - 11:45 a.m. - 1:15 p.m. - 3:45 p.m. - 5:15 p.m.

 

SEA TRANSPORTATION TO AND FROM MARINA HACIENDA DEL MAR DOES NOT OPERATE ON WEDNESDAYS.

All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar, Km 1.5 Carretera Puerto Juarez-Punta Sam, Puerto Juarez, 30 minutes from Cancun International Airport, and 10 minutes from the Hotel Zone.

⦁ Please use the following link to book your sea transportation: https://transfers.palaceresorts.com/
⦁ Requests for sea transportation must be made 24 hours prior to arrival, at the latest. Same-day requests are unable to be granted or permitted.

For arrivals outside the abovementioned schedules, sea transportation is not included and guests should organize transportation to the Ultramar Ferry terminal in Puerto Juarez. Ferry admission is not included in this case and is the responsibility of the guest to purchase. Approximate cost (subject to change): One way: $14 USD pp, Roundtrip: $19 USD pp.

Ferry Ride to Isla Mujeres

Take the Ultramar ferry from Puerto Juarez to Isla Mujeres. (Estimated transit time: 20 minutes)

Ferry Schedule (subject to changes): Ferry service from Puerto Juarez is every 30 minutes from 5:00 a.m. to 8:30 p.m. then hourly from 8:30 p.m. to 11:30 p.m. The last crossing to Isla Mujeres is at 11:30 p.m.

Taxi to Isla Mujeres Palace from ferry terminal

Once you step off the ferry, walk into the ferry terminal. At the exit on the left-hand side of the terminal you will find the taxi stop. Guest is responsible for transportation costs to the property (estimated transit time: 15 minutes). Please let the driver know that you will be staying at Isla Mujeres Palace.

Getting to Cancun from Isla Mujeres

Take the Ultramar ferry from Isla Mujeres to Puerto Juarez (estimated transit time: 20 minutes).

Ferry Schedule: Ferry service from Isla Mujeres is every 30 minutes from 5:30 a.m. to 9:00 p.m., then hourly from 9:00 p.m. to midnight. The last crossing to Puerto Juarez is at midnight. Ferry admission is not included and is the responsibility of the guest to purchase.

 Additional Information:

· In the event that maritime transportation from Marina Hacienda del Mar is not available due to weather conditions, maintenance, or any other foreseen or unforeseen circumstances, the client will be responsible for covering the cost of ferry tickets and any ground transportation taken to the property.

· Restrictions apply for weddings and groups, based on the maximum capacity of the boat.

· If your reservation includes complimentary transportation, please use the following link to book your transfer: https://transfers.palaceresorts.com, or send an email to: transfercancun@palaceresorts.com

ISLA MUJERESPALACE

Cancun1967
Cancun1967

Wife's 50th Birthday Boat Excursion

WOW!! All I can say. We rented a yacht over to Adult Only Isla Palace Resort and were very welcomed by the Isla Palace Family.. They opened their arms and resort to my family and for my wife's 50th. Sylvia & Roxana welcomed us with her staff by singing Las Mananitas to my wife with some nice coconut drinks.

mfmurph59
mfmurph59
Bethany, Canadá

Relaxing

This is the most relaxing place you can go , great service , great food and friendly staff . The rooms were comfortable nice balcony for morning coffee , call room service to bring up a pot with some pastries. The beach is lovely and pool bar and lunch menu is great you won’t be disappointed

Cathy C
Cathy C

Isla Mujeres Palace

My husband & I had a once in a lifetime experience at Isla Mujeres Palace. The resort is gorgeous and clean. Not only is the setting of the resort naturally beautiful but the feeling generated by the crew was warm & inviting.

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