We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.
Members
memberservices@palaceelite.com.mx
Tour Reservations
toursinfo@palaceresorts.com
Weddings
weddings@palaceresorts.com
Transportation
transfercancun@palaceresorts.com
Interval Members
Prepay All-Inclusive Fees & general Inquires
1-305-925-3094
Mexico, Central and South America
México 5556277300
+1-305 925 3094
palaceresorts@clubreservations.com
Other Requests
info@palaceresorts.com
Group Inquiries
leads@palaceresorts.com
Job Inquiries
capitalhumano@palaceresorts.com
Beach Palace
+52-998-891-4110
Cozumel Palace
52-+52-987-872-9430
Isla Mujeres Palace
+52-998-999-2020
Le Blanc Cancun
+52-998-881-4740
Le Blanc Cabos
+624-163-0100
Moon Palace Jamaica
1 (876) 613-9179
Playacar Palace
+52-984-873-4960
Sun Palace
52-998-891-4100
Moon Palace Cancun
52-998-881-6000
The Grand At Moon Palace
52-998-881-600
From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813
Transportation
Book your transportation here
Live chat
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We had a fabulous time at the Isla Mujeres Palace resort. The smaller setting allowed us to really get to know the staff, who are extremely accommodating and have a great sense of humor. We hope to return in the near future.
Juan Guinto was the highlight of my trip. He’s a waiter that made me feel special every day! He always has such a positive attitude and I just wanted to publicly thank him for his excellent service!! I highly recommend this hotel everyone is so great!
This was an amazing experience. I know it is the staff’s job to treat everyone well. But the staff at this resort go so far above great service. They truly teat you better than family.