We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.
Members
memberservices@palaceelite.com.mx
Resort Credit-Tour Reservations
toursinfo@palaceresorts.com
Weddings
weddings@palaceresorts.com
Transportation
transfercancun@palaceresorts.com
Interval Members
Prepay All-Inclusive Fees & general Inquires
1-305-925-3094
Mexico, Central and South America
México 5556277300
+1-305 925 3094
palaceresorts@clubreservations.com
Other Requests
info@palaceresorts.com
Group Inquiries
leads@palaceresorts.com
Job Inquiries
capitalhumano@palaceresorts.com
Beach Palace
+52-998-891-4110
Cozumel Palace
52-+52-987-872-9430
Isla Mujeres Palace
+52-998-999-2020
Le Blanc Spa Cancún
+52-998-881-4740
Le Blanc Cabos
+624-163-0100
Moon Palace Jamaica
876.974.2200
Playacar Palace
+52-984-873-4960
Sun Palace
52-998-891-4100
Moon Palace Cancun
52-998-881-6000
The Grand At Moon Palace
52-998-881-6000
From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813
Transportation
Book your transportation here
Live chat
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We stayed for 3 nights as a quick getaway with the goal of just relaxing. Our goal was achieved! Upon arrival and throughout our stay, the bellman, Adeymar, was wonderful. We had several nice conversations with him and he was very helpful, always with a smile on his face!
I cannot say enough wonderful things about this resort, the people, the food and the setting. We arrived at the Cancun airport and immediately connected with the people for the shuttle service to the dock where our private resort boat was waiting for us.
It was very quiet and there were not many people staying in the hotel at all. Check in was quick and we were shown to our rooms after a welcome drink, they were lovely and big, with a huge jacuzzi bath in!
